Support

Need help with Mpega?

For the fastest help with a specific booking, open the Mpega app and use Support & Feedback, or check FAQ → Contact & helplines.

Support topics

Booking & reservationsPayment issuesCancellation & refundsTicket / e-ticketTrip delay / scheduleApp technical issueAccount / profileOther

Contact block

Email: support@mpega.app

Phone: +267 00 000 0000

Hours: To be announced

Email support

Development note: replace placeholder links before launch.

This website does not access booking data.

When emailing support, include your PNR/booking ID, travel date, passenger phone number, route, and a short description of the issue.